Analytics Data Gap for EU Customers
Investigating - We are currently investigating an issue causing missing user metrics data in Analytics for EU customers starting from October 17th.
Oct 21, 2025 - 14:06 CEST
AI features degraded
Identified - The issue has been identified and a fix is being implemented.
Sep 26, 2025 - 11:41 CEST
Update - We are continuing to investigate this issue.
Sep 26, 2025 - 11:41 CEST
Investigating - We are currently observing issues with our foundation model. We are collaborating with Google to resolve these problems.
Sep 26, 2025 - 11:41 CEST

About This Site

We continuously monitor the status of Beekeeper and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Beekeeper and do not see a notice posted, please let us know via https://help.beekeeper.io/hc/en-us/requests/new.

EU Datacenter Operational
Data Center (Ireland) Operational
US Datacenter Operational
Data Center (Oregon) Operational
Switzerland Datacenter Operational
Data Center (Switzerland) Operational
German Datacenter Operational
Data Center (Frankfurt) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Response Time (Ireland)
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API Uptime (Ireland)
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API Response Time (Switzerland)
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API Uptime (Switzerland)
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API Response Time (Oregon)
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API Uptime (Oregon)
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API Response Time (Frankfurt)
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API Uptime (Frankfurt)
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Oct 22, 2025
Service Disruption - Chats Downtime
Resolved - We have resolved the issue. The product is back to normal operations.
Oct 22, 18:18 CEST
Monitoring - We have identified and resolved the configuration issue causing Chats to be down / disrupted in CH.
We are now monitoring the situation to verify that the core of the problem has been resolved.
Oct 22, 16:35 CEST
Performance Degradation of our chat functionality
Resolved - We have resolved the issue. The product is back to normal operations.
Oct 22, 00:05 CEST
Monitoring - We have resolved the issue responsible for the performance degradation. We are now monitoring the situation to verify that the core of the problem has been resolved.

We will provide an additional update in 60 minutes.
Oct 21, 23:03 CEST
Investigating - We're currently having an issue within our chat system.

We're investigating the cause and will provide an update as soon as possible.

We will provide an additional update in 60 minutes.
Oct 21, 22:52 CEST
Oct 21, 2025

Unresolved incident: Analytics Data Gap for EU Customers.

Oct 20, 2025
Partial degradation in Switzerland Datacenter
Resolved - This incident has been resolved.
Oct 20, 14:10 CEST
Monitoring - Situation has been mitigated. We're monitoring the symptoms.
Oct 20, 14:03 CEST
Investigating - We are experiencing elevated error rate and timeouts in Switzerland datacenter. The issue is being investigated.
Oct 20, 13:58 CEST
Partial service degradation: performance and availability.
Resolved - We confirm to have our systems fully operational again
Oct 20, 12:40 CEST
Monitoring - Situation has been mitigated but due to its severity we will be carefully monitoring the symptoms to make sure there are no follow-up problems.
Oct 20, 12:21 CEST
Identified - We are observing performance degradation again caused by one of our cloud service providers and try to take preventive actions to mitigate it.
Oct 20, 10:46 CEST
Update - We no longer see performance or availability degradation in our services. However one of our service providers still has an open incident, which may impact us.
We continue constant monitoring of the situation until we're confident it is fully resolved.
Oct 20, 10:35 CEST
Monitoring - We are observing improvement of the situation. While where still might be some performance and availability degradation observed, overall situation is improving.
Oct 20, 10:18 CEST
Update - We're currently trying to mitigate the outage of one of our cloud tooling providers by switching to alternative ones.
Oct 20, 09:54 CEST
Investigating - We are currently investigating performance and availability degradation in our Switzerland datacenter caused by cloud provider availability issues. Users may experience elevated error rate and degraded performance.
Oct 20, 09:11 CEST
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
[EU Data Center] Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 22:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 20:01 CEST
Scheduled - To improve the performance and reliability of our platform, we will be conducting regular scheduled maintenance. During this time, the full product or some features of it might be periodically unavailable.
Oct 6, 15:01 CEST
[DE Data Center] Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 20:01 CEST
Scheduled - To improve the performance and reliability of our platform, we will be conducting regular scheduled maintenance. During this time, the full product or some features of it might be periodically unavailable.
Oct 6, 15:01 CEST
[CH Data Center] Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 20:00 CEST
Scheduled - To improve the performance and reliability of our platform, we will be conducting regular scheduled maintenance. During this time, the full product or some features of it might be periodically unavailable.
Oct 6, 15:01 CEST
[US Data Center] Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 10:00 CEST
Scheduled - To improve the performance and reliability of our platform, we will be conducting regular scheduled maintenance. During this time, the full product or some features of it might be periodically unavailable.
Oct 6, 15:00 CEST
Oct 8, 2025

No incidents reported.

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