Beekeeper Status

All Systems Operational

About This Site

We continuously monitor the status of Beekeeper and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Beekeeper and do not see a notice posted, please let us know via https://help.beekeeper.io/hc/en-us/requests/new.

EU Datacenter Operational

Data Center (Ireland) Operational

US Datacenter Operational

Data Center (Oregon) Operational

Switzerland Datacenter Operational

Data Center (Switzerland) Operational

German Datacenter Operational

Data Center (Frankfurt) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[DE Data Center] Scheduled Maintenance Nov 29, 20:00-22:00 CET

Scheduled - To improve the performance and reliability of our platform, we will be conducting regular scheduled maintenance. During this time, the full product or some features of it might be periodically unavailable.
Nov 1, 16:12 CET

[CH Data Center] Scheduled Maintenance Dec 6, 20:00-22:00 CET

To improve the performance and reliability of our platform, we will be conducting regular scheduled maintenance. During this time, the full product or some features of it might be periodically unavailable.
Posted on Nov 8, 17:28 CET

[EU Data Center] Scheduled Maintenance Dec 13, 20:00-22:00 CET

[US Data Center] Scheduled Maintenance Dec 20, 10:00-12:00 CET

System Metrics Month Week Day

API Response Time (Ireland)

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API Uptime (Ireland)

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API Response Time (Switzerland)

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API Uptime (Switzerland)

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API Response Time (Oregon)

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API Uptime (Oregon)

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API Response Time (Frankfurt)

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API Uptime (Frankfurt)

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Past Incidents

Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

Service Disruption (Analytics)

Resolved - We have resolved the issue. The product is back to normal operations.
Nov 25, 14:44 CET

Update - The recalculation of the Dashboard Analytics takes longer than expected and is still in progress.
We are monitoring the calculation progress and expect the data to be ready by US office hours.
Nov 25, 09:21 CET

Monitoring - We have identified and resolved the issue causing the service disruption of the Dashboard Analytics and are now monitoring the situation to verify that the core of the problem has been resolved. It will take a while to for the Dashboard Analytics to recalculate the missing and be fully up-to-date again.

We expect this to be resolved by the end of the day.
Nov 24, 18:48 CET

Nov 24, 2021

Nov 23, 2021

No incidents reported.

Nov 22, 2021

[US Data Center] Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 22, 11:09 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 10:00 CET

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

Web Client not loading on Internet Explorer

Resolved - This incident has been resolved.
Nov 17, 16:21 CET

Identified - The issue has been identified and a fix is being implemented.
Nov 17, 14:06 CET

Investigating - The web app is currently not loading on Internet Explorer. All other browsers are working fine.

The dashboard is also working fine, but has to be accessed directly via .beekeeper.io/dashboard.

We identified the underlying issue and are currently preparing a solution for it.
Nov 17, 14:06 CET

Service Disruption (Analytics)

Resolved - We have resolved the issue. The Dashboard Analytics is back to normal operations.
Nov 17, 08:21 CET

Monitoring - We have identified and resolved the root cause causing the service disruption. We are now monitoring the situation to verify that the core of the problem has been resolved. The recalculation of the Dashboard Analytics should be finished by tomorrow morning.

We will send an additional update tomorrow morning.
Nov 16, 19:12 CET

Identified - We have identified the issue and proceeded to resolve the issue and restoring operations.

We will send an additional update in 120 minutes.
Nov 16, 17:33 CET

Investigating - We are currently experiencing an issue with the Dashboard Analytics service.

Our team is working to identify the root cause and implement a solution. All users may be affected.

We will send an additional update in 120 minutes.
Nov 16, 16:39 CET

Nov 16, 2021

Service Disruption

Resolved - Google is reporting the issue is now resolved. We did not see any further disruption after our manual intervention restored system operation. The product is back to normal operations.
Nov 16, 23:06 CET

Monitoring - We have identified and resolved the issue causing the service disruption. The root cause was our upstream provider for CH datacenter (GCP) adding an invalid rule to our load balancer. This is also impacting multiple other GCP customers.

We will send an additional update in 60 minutes.
Nov 16, 19:15 CET

Investigating - We are currently experiencing an issue with the Beekeeper service.

Our team is working to identify the root cause and implement a solution. All users may be affected.

We will send an additional update in 60 minutes.
Nov 16, 19:02 CET

Nov 15, 2021

No incidents reported.