Real time notification delays

Incident Report for Beekeeper

Resolved

This incident has been resolved.

Posted Jul 13, 2021 - 16:18 CEST

Monitoring

A fix has been implemented by our upstream provider. Chats and Streams in all Beekeeper apps should no longer appear delayed. We are monitoring the situation, and will provide another update within 60 minutes.

Posted Jul 13, 2021 - 15:37 CEST

Identified

We're experiencing an issue with our upstream provider for real time notifications. Chats and Streams in all Beekeeper apps on the affected datacenters might experience a slight delay until new information appears. Our own measurements indicate that for now the delay is relatively short. As a workaround, reloading the page always immediately shows the latest information.

Posted Jul 13, 2021 - 15:12 CEST

This incident affected: EU Datacenter (Data Center (Ireland)), Switzerland Datacenter (Data Center (Switzerland)), and German Datacenter (Data Center (Frankfurt)).