We are resolving the issue, after careful monitoring we have observed no further issues since the previous update.
Posted Feb 11, 2025 - 19:09 CET
Monitoring
We have resolved the issue responsible for the performance degradation and there have been no new observed performance issues since 11:37
We will continue monitoring the situation closely to verify that the problem has been resolved.
We will provide additional updates if we observe any change in performance.
Posted Feb 11, 2025 - 12:55 CET
Investigating
We are seeing a performance regression. Unfortunately the fix we applied did not resolve the issue completely. We are continuing to investigate the issue.
We have also added additional server capacity to mitigate the impact on customer experience.
We will update status in the next 60 minutes based on our findings.
Posted Feb 11, 2025 - 11:39 CET
Monitoring
We have resolved the issue responsible for the performance degradation. We are now monitoring the situation to verify that the core of the problem has been resolved.
We will provide an additional update in 60 minutes.
Posted Feb 11, 2025 - 11:02 CET
Investigating
We're investigating the cause and will provide an update as soon as possible.
Currently we see a higher than normal number of timeouts and are working to resolve the issue.
We will provide an additional update in 60 minutes.
Posted Feb 11, 2025 - 10:45 CET
This incident affected: German Datacenter (Data Center (Frankfurt)).