Service Disruption

Incident Report for Beekeeper

Resolved

The issue is now resolved. The original problem causing this has been remediated and we are confident that the solution will prevent us from running into the same issue again.
Posted Jan 30, 2025 - 14:06 CET

Update

We are continuing to monitor for any further issues.
Posted Jan 30, 2025 - 09:09 CET

Update

Status update. Most of our services are back up and operational. We are still monitoring and making sure the problem will not raise again.
Posted Jan 30, 2025 - 08:59 CET

Update

We are continuing to monitor for any further issues.
Posted Jan 30, 2025 - 08:49 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2025 - 08:49 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 30, 2025 - 08:45 CET

Investigating

We are currently experiencing an issue with the Beekeeper service.

Our team is working to identify the root cause and implement a solution. All users may be affected.

We will send an additional update in 60 minutes.
Posted Jan 30, 2025 - 08:02 CET
This incident affected: Switzerland Datacenter (Data Center (Switzerland)).