We confirm to have our systems fully operational again
Posted Oct 20, 2025 - 12:40 CEST
Monitoring
Situation has been mitigated but due to its severity we will be carefully monitoring the symptoms to make sure there are no follow-up problems.
Posted Oct 20, 2025 - 12:21 CEST
Identified
We are observing performance degradation again caused by one of our cloud service providers and try to take preventive actions to mitigate it.
Posted Oct 20, 2025 - 10:46 CEST
Update
We no longer see performance or availability degradation in our services. However one of our service providers still has an open incident, which may impact us. We continue constant monitoring of the situation until we're confident it is fully resolved.
Posted Oct 20, 2025 - 10:35 CEST
Monitoring
We are observing improvement of the situation. While where still might be some performance and availability degradation observed, overall situation is improving.
Posted Oct 20, 2025 - 10:18 CEST
Update
We're currently trying to mitigate the outage of one of our cloud tooling providers by switching to alternative ones.
Posted Oct 20, 2025 - 09:54 CEST
Investigating
We are currently investigating performance and availability degradation in our Switzerland datacenter caused by cloud provider availability issues. Users may experience elevated error rate and degraded performance.
Posted Oct 20, 2025 - 09:11 CEST
This incident affected: Switzerland Datacenter (Data Center (Switzerland)).