File upload issues

Incident Report for Beekeeper

Resolved

This incident has been resolved.

Posted May 24, 2022 - 16:24 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 24, 2022 - 16:08 CEST

Identified

We have identified an issue around direct file uploads, which affects the ability of our customers to upload specific file types (e.g. avatars) to our platform. We are working on a solution, and will provide another issue within 30 minutes.

Posted May 24, 2022 - 15:51 CEST

This incident affected: US Datacenter (Data Center (Oregon)), German Datacenter (Data Center (Frankfurt)), Switzerland Datacenter (Data Center (Switzerland)), and EU Datacenter (Data Center (Ireland)).