Issues with file uploads on CH

Incident Report for Beekeeper

Resolved

This incident has been resolved.

Posted Jan 25, 2019 - 13:21 CET

Update

All files are now recovered.

Posted Jan 25, 2019 - 13:12 CET

Update

We are continuing to monitor for any further issues.

Posted Jan 25, 2019 - 11:45 CET

Monitoring

File uploads should be working again now and all old files should be visible.

All files that have been uploaded by customers in the last 10 hours will still be broken but we are recovering them now. All files should be recovered in a few hours.

Posted Jan 25, 2019 - 11:34 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 25, 2019 - 11:08 CET

Investigating

We are currently investigating this issue.

Posted Jan 25, 2019 - 10:55 CET

This incident affected: Switzerland Datacenter (Data Center (Switzerland)).