We have resolved the issue. The product is back to normal operations.
Posted Oct 05, 2022 - 15:30 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 05, 2022 - 15:30 CEST
Update
We are continuing to work on a fix for this issue.
Posted Oct 05, 2022 - 14:01 CEST
Update
We are continuing to work on a fix for this issue.
Posted Oct 05, 2022 - 13:14 CEST
Update
We are continuing to work on a fix for this issue.
Posted Oct 05, 2022 - 11:07 CEST
Update
We are continuing to work on a fix for this issue.
Posted Oct 05, 2022 - 10:19 CEST
Identified
Our recent chat upgrade has caused some data inconsistencies in chat history for a group of tenants in our Switzerland datacenter. Some old messages from the 21st of September onward may be missing. The chat functionality can be used normally. We are implementing a fix and post an update once it is complete.
Posted Oct 05, 2022 - 10:18 CEST
This incident affected: Switzerland Datacenter (Data Center (Switzerland)).