Performance Degradation of our chat functionality in Swiss Datacenter

Incident Report for Beekeeper

Resolved

This incident has been resolved.
Posted Feb 04, 2026 - 14:51 CET

Update

We have confirmed bringing the service back to the stable state. We continue monitoring the situation.
Posted Feb 04, 2026 - 14:10 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 04, 2026 - 14:06 CET

Identified

The issue has been identified and we're in the process of applying the fix.
Posted Feb 04, 2026 - 14:01 CET

Investigating

We're currently having an issue within our chat system.
We're investigating the cause and will provide an update as soon as possible.

We will provide an additional update in 60 minutes.
Posted Feb 04, 2026 - 13:45 CET
This incident affected: Switzerland Datacenter (Data Center (Switzerland)).