Performance Degradation of our chat functionality

Incident Report for Beekeeper

Resolved

This incident has been resolved.
Posted Sep 13, 2024 - 17:43 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 13, 2024 - 11:55 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 13, 2024 - 11:52 CEST

Investigating

We're currently having an issue within our chat system.
We're investigating the cause and will provide an update as soon as possible.

We will provide an additional update in 60 minutes.
Posted Sep 13, 2024 - 09:58 CEST
This incident affected: Switzerland Datacenter (Data Center (Switzerland)).