Document library availability issues

Incident Report for Beekeeper

Resolved

This incident has been resolved.

Posted Mar 06, 2023 - 11:56 CET

Monitoring

We have deployed a fix to all our datacenters and we are seeing full recovery of the document library and file uploads and downloads.

Posted Mar 06, 2023 - 11:42 CET

Identified

We have identified the source of the issue are we in the process of deploying a fix.

Posted Mar 06, 2023 - 11:31 CET

Update

We are continuing to investigate this issue.

Posted Mar 06, 2023 - 11:31 CET

Investigating

We are currently investigating report of availability issues with our document library, and we are also seeing error with file uploads.

Posted Mar 06, 2023 - 11:16 CET

This incident affected: Switzerland Datacenter (Data Center (Switzerland)) and German Datacenter (Data Center (Frankfurt)).