AI Features Unavailable in Switzerland

Incident Report for Beekeeper

Resolved

Together with our provider, Google, we have restored access to the Gemini AI model on Google Cloud. All AI features are now operational.
Posted Jun 04, 2025 - 07:42 CEST

Update

Together with our provider, Google, we have restored access to the Gemini AI model on Google Cloud. All AI features are now operational.
Posted Jun 04, 2025 - 07:41 CEST

Update

We continue working on a fix. In parallel to ongoing efforts in partnership with Google, our provider, we are working on alternative solutions to speed up resolution of this partial outage.
Posted Jun 03, 2025 - 17:06 CEST

Update

We are continuing to work on a fix for this issue together with our provider.
Posted Jun 03, 2025 - 13:18 CEST

Update

We continue working with Google to resolve the issue. Currently we're waiting for update from our provider.
Posted Jun 03, 2025 - 10:31 CEST

Update

We’re actively working with Google to resolve the issue. Most AI-powered features have been restored, with the exception of the comments feature, which is still experiencing disruptions. Thank you for your patience.
Posted Jun 03, 2025 - 09:33 CEST

Update

We are continuing to work on a fix for this issue.
Posted Jun 03, 2025 - 09:25 CEST

Update

We are continuing to work on a fix for this issue.
Posted Jun 02, 2025 - 12:41 CEST

Identified

We are currently experiencing a service disruption affecting AI-powered features for customers located in Switzerland. This issue arises due to an interruption in our access to Google's Gemini AI model on Google Cloud.
Posted Jun 02, 2025 - 12:13 CEST
This incident affected: Switzerland Datacenter (Data Center (Switzerland)).